This Privacy Statement explains how John Deere and its controlled affiliates Process Personal Data. This Statement also answers specific questions that you may have regarding the privacy and security of collected data. This Statement is addressed to individuals with whom we interact, including visitors or users of our websites, applications (web or mobile), or online products and services; current and prospective customers; management and personnel of corporate customers and vendors; management and personnel of authorized dealerships and distributors; visitors to our facilities, museums, and attractions; and other recipients of our products and services. We refer to individuals whose Personal Data is Processed as 'you' in this Statement.
Personal Data is shared with members of the John Deere Group. A list of members belonging to the John Deere Group is available here and within the Binding Corporate Rules. Members belonging to the John Deere Group may jointly Process Personal Data in certain circumstances.
Country or product-specific privacy supplements may apply to the Processing of Personal Data in relation to specific products or services offered by John Deere that may generally require Processing of additional categories of Personal Data or Processing for different purposes.
John Deere products and services are distributed through a network of authorized dealers and distributors. The majority of these authorized dealers and distributors are independently owned and operated businesses that may have their own privacy statements.
We Process Personal Data about you. This section contains some common examples. Depending on your country/region and Applicable Law, the examples below may be considered Personal Data and/or may be collected from you.
We also collect Machine Data that is generated by, collected by, or stored in products or equipment or any hardware or device interfacing with products or equipment. For more information about how we may use Machine Data, see John Deere Data Services & Subscriptions Statement . Examples could include items such as license, registration, VIN, location hours, diagnostic data, usage information.
We collect Personal Data from a variety of sources, including:
We collect Personal Data when you interact with us. You may provide Personal Data to us electronically, in writing, or verbally. Common interactions where you provide Personal Data to us include when you:
We receive Personal Data about you from third parties who provide it to us. Third parties include authorized dealerships and distributors, suppliers, insurance providers, your employer, credit reference agencies, and law enforcement or governmental authorities.
If you purchase or lease goods or services on credit, we generally collect Personal Data about you from you, credit bureaus, financial institutions and other creditors, your employer, and publicly available sources, to the extent permitted by Applicable Law. For example, we may collect Personal Data from certain third parties, like your employer to confirm your income details, creditors to confirm your creditworthiness and credit bureaus to obtain a credit report, or we may engage an agent to collect information on our behalf, or we may have existing Personal Data about you on file if you were a previous customer or a guarantor for another of our customers.
We (or third parties) use cookies and other technological tools to collect information about your computer or device and your use of John Deere and other third-party websites and applications. Please see our Cookie Statement at the bottom of our homepage for further information on the cookies we place.
We will Process Personal Data where we are satisfied that we have an appropriate legal basis. Common legal bases and purposes for processing Personal Data include the following, unless another legal basis applies under the requirements of country or product specific laws:
Processing based on our legitimate interest. We may process Personal Data based on our legitimate interest, including as follows:
We share Personal Data in the manner and for the purposes described below and in accordance with this Privacy Statement and any transaction specific document, unless we have informed you otherwise or if the Processing is in conflict with Applicable Law:
Technical information that may also constitute personal data (your browser type, operating system, IP address, domain name) may be collected via cookies and other tracking technologies (such as transparent GIF files). Please see our Cookie Statement at the bottom of our homepage for further information.
You have certain rights in relation to Personal Data, subject to certain exemptions and depending on your country/region, and in some cases dependent upon the Processing activity we are undertaking. If you have these rights in your country/region, such as in the EU/UK, and if you wish to access, correct, update, request deletion, request information, object, request restriction of processing, request data portability, not be subject to decisions based solely on automated processing, or otherwise take action with respect to Personal Data, you can do so at any time by contacting us using the contact details provided in Section 12 ("How to Contact Us") below.
If we have Processed Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any Processing we conducted prior to your withdrawal, nor will it affect Processing of Personal Data conducted in reliance on lawful processing grounds other than consent.
In certain countries/regions, you have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are Processing Personal Data. We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
If you have any questions about Personal Data, please contact us using the contact details provided in Section 12 below. We may ask you for additional information to confirm your identity and for security purposes, before disclosing the Personal Data requested by you. In accordance with Applicable Law, we reserve the right to charge a fee where permitted by law, for instance if your request is unfounded or excessive.
Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfill your request. We may not always be able to fully address your request, for example, if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
In certain countries/regions you may unsubscribe from receiving marketing and promotional communications from us by unsubscribing at the appropriate link or writing to us at the contact information in Section 12 below. If you receive our email communications, you may also unsubscribe by clicking on the unsubscribe link included in each email. Please note that you may continue to receive transactional and account-related communications from us.
In some cases, the exercise of these rights (for example, erasure, objection, restriction or the withholding or withdrawing of consent to processing) may make it impossible for us to achieve the purposes identified in Section 3 of this Privacy Statement.
We have implemented and maintain appropriate technical and organizational security measures, policies, and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access of Personal Data. For further information on our cybersecurity program, please see our latest company Sustainability Report or contact us as outlined in Section 12 below.
We will store Personal Data for as long as is necessary for the purposes for which it was collected, as explained in this Privacy Statement or in any transaction specific document. In some circumstances we may store Personal Data for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, or accounting requirements. In specific circumstances, we may store Personal Data for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to Personal Data or your dealings. Personal Data is retained in accordance with our record retention schedule and with applicable legal provisions. Subject to our record retention schedule and with applicable legal requirements, we will delete and/or anonymize Personal Data that are no longer needed.
John Deere operates on a global basis. Accordingly, Personal Data may be transferred and stored in countries around the world, including the European Union ("EU"), the United States of America, Brazil, India, and other countries where John Deere has offices, authorized dealers and distributors, or service providers. These locations often have different standards of data protection. Realizing these differences, when we transfer Personal Data to other countries, we will protect that information as described below in this Privacy Statement or as disclosed to you at the time of data collection.
John Deere will take appropriate steps to ensure that transfers of Personal Data are in accordance with Applicable Law and carefully managed to protect your privacy rights and interests. We have established and implemented a set of Binding Corporate Rules ("BCRs") for the EU amongst members of the John Deere Group that have been recognized by EU data protection authorities as providing an adequate level of protection to the Personal Data we process globally. A copy of our BCRs is available here.
In all other countries outside of the EU, when transferring Personal Data between members of the John Deere Group, appropriate measures have been implemented such as standard contractual clauses, certifications, codes of conduct, or other valid data transfer mechanisms. Our internal policies and codes of conduct also require compliance with all applicable privacy laws and regulations.
Where we transfer Personal Data outside of John Deere or to third parties who help provide our products and services, we obtain contractual commitments from them to protect Personal Data. Some of these assurances are well recognized data transfer terms, such as EU Standard Contractual Clauses.
Where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any Personal Data is shared, and then only share Personal Data as appropriate.
You may contact us for more information about our use of service providers and the safeguards we have put in place (including a copy of relevant contractual commitments) to ensure the adequate protection of Personal Data when transferred as mentioned above.
The John Deere website and applications are not directed to children or adolescents, and we do not knowingly collect any Personal Data directly from children under the age of 18. If you believe that we are processing information pertaining to a child, please contact us using the information provided under the "How to Contact Us" section below so that we may investigate and restrict the data.
From time to time, we may update this Statement to reflect new or different privacy practices. If we make changes, we will revise the "Last Updated" date at the bottom of this Statement.
Please contact us if you have any questions or comments about our privacy practices or this Privacy Statement. Our appointed data privacy officers (or similar) are also noted here.
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If you reside in: |
Contact Information: |
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United States of America or any country not listed below |
Attn: Privacy Manager For more information about California privacy rights, see www.deere.com. |
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Argentina |
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Australia and New Zealand |
John Deere Limited (Australia) Australia: 1800-800-981 New Zealand: 0800-303-100 |
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Brazil |
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Canada |
Chief Privacy Officer Chief Privacy Officer |
| China |
PrivacyManager@JohnDeere.com |
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European Union or European Economic Area and United Kingdom |
Data Privacy Officer EU |
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Mexico |
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Russia |
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South Africa |
John Deere (Pty) Ltd |
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WIRTGEN GROUP Companies |
WIRTGEN GROUP |
Personal Data is defined under Applicable Law. It often means any information relating to an identified or identifiable natural person ("Data Subject"). An identifiable natural person often means one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, etc.
In South Africa and in Argentina, Personal Data of corporate entities is also protected by applicable data privacy laws. When processing such Personal Data in South Africa and in Argentina, we will process it in accordance with this Privacy Statement.
Processing is defined under Applicable Law, including but not limited to actions such as collecting, storing, using, accessing, amending, deleting, destroying, or sharing data.
Machine Data is data generated by, collected by, or stored in your equipment or any hardware or device interfacing with your equipment.
Applicable Law means any relevant and applicable laws, rules, regulations, decrees, statutes, enactments, orders, mandates, and resolutions pertaining to data security, data protection, privacy, and/or the Processing of Personal Data, and which applies to the John Deere Group.
Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
The Deere entity with which you have a primary relationship with is the controller of personal data collected from individuals within the scope of this Statement. This entity may vary depending on the situation. It may be the entity that concluded services/supply contract with you or with your employer the entity that has provided you with marketing and promotional materials and communications; the primary entity in the country operating the John Deere website which you visited; the entity that operates the local facilities that you visited, the entity which (co)-organized an event; etc.
When there is more than one entity responsible for the processing, such as: when two Deere entities co-sign a business contract with your company, such entities are jointly responsible for the lawfulness of a specific processing activity ("Joint Controllers").
On some occasions, more than one Deere entity may process your personal data as independent controllers. If you have any questions about controllership, do not hesitate to contact us (see Section 12 for contact information).
John Deere Asia (Singapore) Private Limited Statement
My John Deere Data Privacy Statement for Europe & Russia
Please see other country websites for additional statements.
Canadian Privacy Statement
John Deere Data Services & Subscriptions Data Policy Statement for the United States, Canada, Australia, New Zealand and the Republic of South Africa
Read the California Consumer Privacy Statement >
Mobile Application Privacy Statement
Click here to complete the form.
Last Updated: November 1, 2021